- Audio Conference DVD's and CD's:
Physician Queries: Improve Documentation Without Pointing Fingers
Audio Conference Recording Price: 199.00 (U.S. Dollars)
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SUMMARY
Documentation is the heart and soul of correct coding. But it's the coders' responsibility to make sure physician documentation clearly supports the diagnosis and procedure codes reported on claims. That's where the physician query process comes in. The query is designed to improve the quality of coding, medical record documentation and capture complete clinical data. Join us for a 60-minute audio program where you and your coding and reimbursement staff will discover:
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What's needed for a compliant physician query program
- When a query is appropriate and when it isn't
- What should be included in the query form
- Ways to improve communication - without stepping on toes
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PROGRAM BENEFITS
This program will provide you with an overview of the physician query process from creating the query form to analyzing the query results. You'll discover strategies to get physicians to document critical, clinical information that clearly aligns with coder's classification system. After this 60-minute conference you'll learn strategies to teach physicians exactly what to document and ways to get them in the habit of always doing it that way.
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PROGRAM HIGHLIGHTS
- Physician queries: What works, what doesn't
- When is the best time to query - concurrently, pre-bill or retrospectively?
- Who should query and how often
- How to query - on paper, email, face-to-face - what works best
- Query forms that clear up the grey areas
- What should and shouldn't be included in every query form
- Keys to clear, concise, queries that don't lead the physician to
predetermined responses
- Open ended v. 'yes/no' queries - which to use
- Analyzing the query process - Is it working the way it should?
- How often should you review your query results?
- What do you really want out of the query process - are you getting it?
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Who should you share the query results with - and why?
- Live Question and Answer Session - Have your specific real-world physician query questions addressed!
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SPEAKER
Vicky Varley O'Neil, MHA, CPC, CCS-P
- Ms. O'Neil is the owner of The Hazlett Group, a consulting firm offering comprehensive coding, compliance, and practice management solutions to clients nationwide.
- Prior to starting her company in 2004, she was a compliance coordinator at Washington University School of Medicine in St. Louis, where she managed several divisions of internal medicine.
- She offers over 15 years of experience in dealing with complex issues involving physician reimbursement and practice management.
- She also currently serves on the Coding Institute's Pulmonology and Family Practice Editorial Advisory Boards and regularly contributes to publications such as Medical Economics and the Coding Alert.
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AAPC CREDITS
This program has prior approval by the American Academy of Professional Coders (AAPC) for 1 continuing education hour. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor. Additional information on obtaining your CEU will be included with your purchase.
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PROGRAM MATERIALS
The speaker's PowerPoint presentation slides are included with your audio recording purchase. All materials are accessible through the Internet and can be downloaded as a PDF file.
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PRICING
$199.00 for audio conference recording (CD or DVD) and program materials.
This is an outstanding program and therefore we offer purchasers a Money Back Guarantee. We are so confident that you will find the conference valuable that we offer a 100% money back guarantee from now until 30 days after the audio recording is shipped, making this a risk-free investment. Audio recordings will be received approximately three weeks after the live conference.