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- Webinar DVD's and CD's:
Healthcare Quality Audit: Boost Safety, Manage Risks & Cut Costs
Webinar Recording Price: 199.00 (U.S. Dollars) -
SUMMARY
Internal quality auditing is a highly effective tool to evaluate your healthcare processes, drive continual improvements and cut costs. How can your healthcare facility embrace quality improvements through internal quality auditing in a manner that will increase risk management and show measurable results? Join us for this 60-minute webinar where you and your staff will learn:
- Effective strategies to conduct objective & value-added healthcare audits
- How to structure your audit & implement a Plan-Do-Check-Act cycle
- Keys to overcome barriers that limit your audit impact & purpose
- Solutions to align audits to your healthcare facility goals
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PROGRAM BENEFITS
This practical, 60-minute webinar will provide you and your staff with solutions to make your audit process a tool for driving healthcare quality improvement & compliance.
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PROGRAM HIGHLIGHTS
- Healthcare Quality Audit & Process Management - Tools for Your Success
- Keys factors that determine the success & value of a healthcare audit
- Compliance vs. performance audits: Different approaches that work
- How to achieve accountability through a more effective self-assessment
- Plan, Conduct & Report the Audit: Best Solutions for Your Facility
- Key components of the audit cycle: What you need to include
- Maximize your results: Who should be involved in the process?
- How to turn audit findings & assessment into solutions
- Techniques to Structure your Audit & Drive Continuous Quality Improvement
- Departmental or process/trace audits: What works best for your facility?
- Scheduled audits vs. special ones: Secrets for more effective results
- Best solutions to implement audit results: Improve quality & cut costs
- Live question and answer session - Have Your Healthcare Quality Audit Questions Answered!
- Healthcare Quality Audit & Process Management - Tools for Your Success
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SPEAKER
Duke Okes, MA, CMQ/OE, CQE, CQA has consulted on quality management for more than 25 years. He helps organizations develop and implement operating processes, evaluate those processes using performance metrics and internal audits, and do effective root cause analysis when results are less than desired. His background and experience include:
- Mr. Okes works with healthcare, government, insurance, manufacturing and research organizations in the U.S., Canada, Mexico, Caribbean, Europe, and Asia.
- He has degrees in technology, business and education, and was adjunct professor teaching statistics and research methods in business and technology academic programs.
- He is the author of "Root Cause Analysis: The Core of Problem Solving and Corrective Action," co-editor of "The Certified Quality Manager Handbook" (2nd ed.), and has published more than four dozen articles on quality management.
- He is also a developer and instructor for courses on process management, failure mode & effects analysis, internal quality audits, performance metrics, statistical process control, root cause analysis, facilitation skills and train the trainer.
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PROGRAM MATERIALS
The speaker's PowerPoint presentation slides are included with your audio recording purchase. All materials are accessible through the Internet and can be downloaded as a PDF file.
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PRICING
$199.00 for audio conference recording (CD or DVD) and program materials.
This is an outstanding program and therefore we offer purchasers a Money Back Guarantee. We are so confident that you will find the conference valuable that we offer a 100% money back guarantee from now until 30 days after the audio recording is shipped, making this a risk-free investment. If you should have any concerns, comments, or refund requests with this conference, please contact our customer service representatives at 800-964-6033. Audio recordings will be received approximately three weeks after the live conference.
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